SidekickID

Privacy policy

Terms & Conditions

PRIVACY POLICY

Effective Date: 1/1/2025
Last Updated: 1/1/2025

SKID (dba SidekickID) (“SidekickID,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.sidekickid.com (the “Website”) and engage with our industrial design services.

By accessing the Website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of the Website and our services immediately.

1. INFORMATION WE COLLECT

We collect information that helps us provide and improve our services. The information we collect may fall into the following categories:

A. Personal Information
When you interact with SidekickID, we may collect personal information that you provide voluntarily, including:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors)
  • Company name (if applicable)
  • Project-related information

B. Automatically Collected Information
When you visit our Website, we may automatically collect certain information, such as:

  • Your IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on the Website
  • Referring website or source

This information helps us improve our Website and user experience.

C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand user behavior. You can adjust your browser settings to refuse cookies, but some features of our Website may not function properly without them.

2. HOW WE USE YOUR INFORMATION

We use the information collected in various ways, including to:

  • Provide, operate, and maintain our Website and services
  • Process transactions and send related information, such as purchase confirmations and invoices
  • Communicate with you, including sending service-related emails and responding to inquiries
  • Improve the Website and develop new features and offerings
  • Protect against fraud and unauthorized transactions
  • Enforce our Terms of Use and comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our business, including payment processors, hosting services, and analytics providers.
  • Legal and Compliance Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
  • Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

4. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online service is 100% secure, and we cannot guarantee absolute security. Please use caution when submitting personal information online.

5. THIRD-PARTY SERVICES

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you interact with.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to request the deletion of your data, please contact us at steve@sidekickid.com.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access & Correction: You may request access to or correction of the personal information we hold about you.
  • Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
  • Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at steve@sidekickid.com.

8. INTERNATIONAL DATA TRANSFERS

As a South Korean-based business, we may store or process data outside of your country of residence. By using our Website or services, you acknowledge that your information may be transferred to and processed in South Korea or other countries with different data protection laws than your jurisdiction.

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If we learn that we have collected personal data from a minor without parental consent, we will delete it as soon as possible.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

11. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at:

Email: steve@sidekickid.com
Website: https://www.sidekickid.com

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.